Counter Sales Representative

Seeking a Counter Sales Representative in Crookston, MN for a fantastic retail company. 

Normal schedule for this position will be Monday – Friday, 7:30am – 5pm, and every other Saturday 8am - Noon. Additional hours may occasionally be required to accommodate customer needs/seasonal fluctuations.

$60-80k DOQ

Responsibilities:

• Phone and face to face customer service – establish, service, and maintain customer accounts by utilizing customer growth and new customer call sheets
• Greet all customers in a friendly, welcoming, and timely manner
• Review morning sales numbers and goals with Location Manager
• Qualify customer for proper fitment, style, and product, and work with service department supervisor to fulfill customer needs
• Maintain proper margins, while ensuring that proper work order process is being followed:
• Ensure outside billing is coded correctly, and that proper bill out procedure is being followed for credit cards, electronic checks, and charge accounts
• Offer and set up in house credit card (CFNA card) with proper approval
• Accurately complete national account/government paperwork in a timely manner, specified by Location Manager 
• Accurately get approvals on Auto Integrate for fleets where it is required
• Process all paperwork and return customer calls 
• Perform proper closing procedures such as closing out credit card machine, till count down, cleaning the showroom, etc

Experience and knowledge:

• Able to perform lifting of up to 50 lbs on an occasional basis, and able to stand for prolonged periods of time occasionally
• Minimum of 1 year of sales/customer service experience; strong preference towards candidates with any Service Writing background
• Effective verbal and written communication
• Strong computer skills, including Microsoft Office programs, and ability to learn company-specific software
• Legally eligible to drive a vehicle as provided by the company, with insurable driving record