Senior Account Manager - West

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.  Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices and clinics.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the student debt program and education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

This role will be a remote role. We currently have an opportunity for a Sr. Account Manager - We within our Toxicology Business Unit. In this role you will be part of the Clinical Laboratory Solutions Sales team that is responsible for growing the top line revenue by developing and maintaining relationships with new and existing customers while ensuring customer needs and company objectives are effectively met. The Senior Account Manager should have a strong understanding of the unique drug screening requirements of the diverse laboratory customers, with a focus on physician office laboratories, independent laboratories, treatment centers and other clinical laboratories to  guide and counsel customers on the use of company products and services. (50% travel)

As an important member of the Clinical Laboratory Solutions Sales team, your primary job responsibility is to acquire new customers and retain current customers to achieve company revenue growth and gross margin objectives.

WHAT YOU’LL DO:

• Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management

• Manage relationships with assigned accounts as the primary contact

• Ensure customer satisfaction.   Manage expectations and deliverables between customers, applications, and technical consulting staff.

• Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews

• Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses

• Effective utilization of SalesForce.Com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements

• Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management

• Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives

• Follow pricing guidelines to gain profitable business

• Carry out duties in compliance with established business policies

• Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others

• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices

• Perform other duties & projects as assigned

EDUCATION AND EXPERIENCE YOU’LL BRING:

Required:

• 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics or laboratory services

• Salesforce or other CRM experience

• Willingness to travel up to 50%

Preferred:

• Bachelor's Degree

• Additional training in laboratory services, laboratory product sales, and the diagnostic industry

• Knowledge of the substance abuse or toxicology market

• Proven track record of successfully managing clients and/or accounts on long term basis

• Demonstrated ability to recognize and capitalize on opportunities within existing customers

• Excellent written and verbal communication skills

• Proficiency in all MS Office applications (Excel and Power Point,

• etc.)

WHAT WE OFFER:

Learn more about our benefits that add real value to your life to help you live fully: 

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.