Assistant Director, Student Financial Services

Position: Assistant Director, Student Financial Services

Department: Student Financial Services

Campus: Fort Wayne/ North Manchester

Target Hire Date: May 2024

Position Overview:
Reporting to the Director of Student Financial Services, the Assistant Director helps to plan and implement student financial services operations and compliance.

Essential job functions:

Responsibilities of the Assistant Director, Student Financial Services, include but are not limited to the following:

• Educates and counsels students and parents on financial aid and payment strategies.
• Evaluates students’ financial need and assembles student financial packages.
• Processes and reconciles government and state financial aid programs ensuring compliance with applicable administrative regulations.
• Manages loan programs including request forms, applications, certifications, master promissory notes, entrance and exit student counseling.
• Manage updates/changes to regulatory issues and compare to Manchester University policy to remain in compliance for financial aid awarding/disbursing.
• Serves as primary contact for all outside scholarship and resource funding organizations.
• All other duties as assigned by the supervisor.

Qualifications:

• A commitment to fostering an environment of diversity and inclusion among students, faculty, and staff.
• Bachelor’s degree required.
• Must have a minimum of 5 years of financial aid experience.
• Customer Service focus with excellent written, oral, technical, and interpersonal skills with both students and parents.
• Operational knowledge of Ellucian/Colleague student information system or similar financial aid software.
• Ability to participate as a contributor in a team-oriented environment.
• Ability to provide leadership through education and training.
• Must be reliable, maintain confidentiality and able to manage interruptions.
• Knowledge and proficiency with Micro-Soft Office Suite, web-based programs, email, and adding machines.

General information: Manchester University is an independent, liberal arts university with a campus in North Manchester, Ind., where approximately 1,300 students choose from at least 60 areas of undergraduate study, two master's programs, and 21 NCAA Division III varsity sports. Our second campus in Fort Wayne is home to growing health science programs, including athletic training, nursing, nutrition and nutrigenomics, pharmacy, pharmacogenomics, and physical therapy.

Manchester has a distinctive commitment to developing respect for ethnic, cultural, and religious pluralism and international consciousness. Manchester University respects the infinite worth of every individual and graduates persons of ability and conviction who draw upon their education and faith to lead principled, productive, and compassionate lives that improve the human condition. As an institution rooted in the tradition of the Church of the Brethren, Manchester University values learning, faith, service, integrity, diversity, and community.

Work schedule: This is a full-time, exempt position. Forty (40) hours per week (8:00 am-5:00 pm) will be the general rule. However, depending on the project cycles and workflow demands of the University, additional hours or workday schedule changes may be required occasionally.

To apply: We seek a candidate with a commitment to working effectively with students, faculty, and staff of diverse backgrounds. The review of applications begins immediately and will continue until the position is filled. Apply online via ADP and upload a cover letter and resume with your completed employment application. Questions can be emailed to HR@manchester.edu.

Manchester University is an equal-opportunity employer.

Applicants who further diversify our faculty and staff are warmly welcome.