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Peer Support Manager
| Hours | Full-time, Part-time |
|---|---|
| Location | Springfield, Kentucky |
About this job
Job Description
Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!
We are hiring a Peer Support Manager for our growing team! The Peer Support Manager manages a team of Peer Support Specialists. Implement and monitor therapeutic communities. This position would establish and maintain high quality peer driven services. Provide appropriate training, quality assurance, and monitor compliance with state regulations for the Peer Support Specialists employed with the company.
Key Responsibilities:
- Timekeeping and vacation coverage of peer support specialists
- Collaborate with Director of Peer Support Services for any scheduling changes
- Monitor Direct Time reports. Then work with Administrative supervisors to reduce barriers and increase availability
- Monitor and Evaluate Treatment Teams and Train accordingly
- Manage and compile Quality Audits for Services and Documentation
- Participate in all site replications
- Implement and Monitor Therapeutic Communities
- Participate in National Peer Recovery Alliance (NPRA) to build National Standards for the peer role
- Advocate for Peer Specialists at the Local, State, and National level to improve practices, and appropriate funding
- Explore alternative Peer Support Certifications and training qualifications for new certifications
- Evaluate Peer Services to ensure we are following best practices and adhering to state and federal standards as the Peer Support role evolves
- Work alongside Quality and Efficiency Manager to organize facility schedules to allow services and encounters to be completed with minimal overlap or errors
- Monitor and provide feedback Peer Support Team on Patient Outcomes: Consistency, trends, etc.
- Survey and compile reports based on Client feedback on services provided
- Advise and train on the multiple services to be delivered to clients
- Support teamwork efficiency and communication with all center staff
- Work closely with Billing Supervisors/Efficiency Manager to establish training needs for Peer Support
- Provide support and mentoring to Peer Support Specialists
- Evaluate accurate use of curriculum and materials; group leadership skills; documentation accuracy, quality, and timeliness; treatment team input
The above is intended to be a general outline of job duties and not a complete list.
Key Experience and Education Needed:
- High School Diploma or GED
- Shall be a Kentucky Peer Support Specialist certified individual, and maintain the certification per the Kentucky regulations as defined in 908 KAR 2:220
- Appropriate State and Federal Clearances
- Provided direct client KPSS services for at least one year
- Use of curricular treatment materials
- Provided adequate input to a multidisciplinary treatment team
- Assisted clients from a 12-Step based perspective
Other Qualifications to be Considered:
- Knowledge and understanding of recovery principles and recovery driven service system
- Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction
- Knowledge and competency in problem solving, stress management, professional ethics and team building.
- Knowledge of group leadership and curriculum use in that service
- Knowledge of KPSS role in the treatment process and programs and ASAM Criteria
- Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work being completed.
- Attention to detail, well organized, and manage multiple tasks
- Ability to prioritize work- and work-related responsibilities.
- Ability to interact with staff in a professional manner.
- Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
- Adequately maintaining recovery experience and the ability to help others do the same
- Adequate level of direct communication and relationship building with all center staff
- Ability to adequately document client services and staff interactions
- Ability to sit and/or stand for long periods of time
- Ability to read detailed health records
- Ability to lift and carry up to 10 lbs.
- Ability to operate computer and other equipment in the office
- Must have sufficient mobility to move around the office and the community
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
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