Camp Store / Cafe Supervisor

Blue Water is a privately held family owned by father and son Jack and Todd Burbage.

Founded in 2002, Blue Water specializes in investing, developing, and managing RV resorts, campgrounds, hotels, and attractions. Blue Water's integrated marketing, revenue management, and operations approach has quickly established itself as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve.

INTRODUCTION TO ROLE

Camp store supervisors play a pivotal role in overseeing the retail operations, coordinating shipping, receiving and setting up displays, and helping both customers and welcome center staff during business hours. Their responsibility extends to maximizing the overall efficiency of the store operation, encompassing food and beverage outlets as well as goods.

WHO WE ARE LOOKING FOR

• Excellent interpersonal capabilities
• Ability to organize and prioritize tasks.
• Capable of solving problems and resolving issues
• Focus on customer experience with proven superior customer care experience.
• Strong negotiation, analytical, and influencing skills, along with effective leadership and team-building tactics.

WHAT YOU WILL WORK ON

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Manage and coach Retail & F&B staff.
• Manage different departments within the store, including the Café.
• Complete Food Handling and ABC Manager certifications
• Develop pricing strategies, regularly assess cost, and adjust.
• Establish daily promotional strategies by implementing coupons, sales, and discounts.
• Enhance store presentation by keeping organized and well-stocked displays, ensuring a neat and fully stocked appearance.
• Find current and future trends that appeal to consumers relevant to camping.
• Maintain inventory to guarantee item availability, ensuring stock levels are kept.
• Ensure accuracy, prompt completion, and submission of monthly inventory reports.
• Verify promotions' accuracy and proper presentation according to company and brand standards.
• Utilize technology to record sales data for analysis and planning.
• Uphold store cleanliness and adhere to health and safety measures.
• Operate functions of register and properly open/close out at the end of each day.
• Ensure the property is clean, orderly, well-manicured, and guest-ready at all times, including the outside patio area of the café.
• The schedule varies to cover opening and closing shifts along with weekdays and weekends.
• Performs other duties as assigned.

WHO YOU WILL WORK WITH
The Camp Store / Cafe Supervisor reports to the Assistant General Manager and works closely with the Retail and Cafe team and directly with the Guest.

WHAT YOU BRING

• High School diploma or enrolled to achieve a degree.
• 1-3 years of work experience in retail sales and operations with a proven history of meeting and exceeding store sales and operations targets and goals
• Knowledge in the Food and Beverage industry (preferred)

PHYSICAL REQUIREMENTS
Include requirements such as lifting, standing, sitting, listening, reading, bending, etc.

The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as expected with your normal job duties.

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.