Donor Relations Associate

The Salvation Army's Wisconsin and Upper Michigan Division is located in Wauwatosa, Wisconsin. The division is home to 26 Worship and Community Centers (Corps), 67 service extension units, a camp, as well as multiple homeless shelters, thrift stores and food pantries. Service extension units are branches of The Salvation Army in communities where Corps are not located but service is provided by committees of volunteers. As a whole, our organization is made up of thousands of officers, soldiers, adherents, employees, volunteers and other individuals all working together to bring the Gospel of Jesus Christ to all people, as well as working to meet the physical needs of those less fortunate. The Salvation Army Wisconsin and Upper Michigan Division is the administrative unit which provides services to people in need in Wisconsin and Upper Michigan. We are an organization dedicated to Doing the Most Good in your community! Apply now!

The Donor Relations Associate serves a portfolio of donors by initiating, building, and maintaining dynamic, reciprocal relationships with individuals, couples, and families who desire to partner financially with The Salvation Army.

About the role:

• Manages a portfolio of 250-300 of the organization's Tier-C giving prospects and donors.
• Works collaboratively with the Donor Relations staff to identify major gift donor prospects among the Tier-C donors and help steward donors who have reached their maximum giving potential. Coordinates the cultivation, solicitation, and stewardship efforts for Tier-C donors through strategic communications, mission-driven donor experiences, and personalization.
• Oversees a range of activities that result in donors feeling appreciated, developing deeper bonds with, and greater affection for, The Salvation Army and its mission. Partners with leaders, colleagues, and members of the Development Department to achieve organizational goals.
• Captures new information for entry into the donor's database record regarding the donor's interests, relationships, life events, and information about capacity for philanthropic giving.
• Learns and stays current with information about Salvation Army programs and projects and effectively communicates the mission to donors.
• Meets weekly with the Senior Donor Relations Director for accountability and to discuss strategy and moves.
• Identifies and utilizes the most effective means of communication with individual donors (phone, email, regular mail, texting, etc.). Face-to-face communication may be possible for accounts that qualify at the highest level within the tier.
• Assist with logistics related to the William Booth Society and the Bed & Bread Club.

Education: Bachelor's degree preferred.

Experience: 4-5 years of relationship-building or related work experience.

• Or - Any equivalent combination of education and experience that provides the requisite knowledge, skills, and abilities to fundraise successfully.

Certifications: Valid Wisconsin driver's license with clearance to drive from TSA insurance preferred.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.