Front Desk Clerk

Front Desk Clerk Position Available

Location: Days Inn Alexandria,VA

Job Overview:

We're seeking a friendly and efficient Front Desk Clerk to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a welcoming experience from check-in to check-out. This role is pivotal in creating memorable stays and handling the needs of our guests with professionalism.

Responsibilities:

- Greet, check in/out guests, and handle reservations with a professional demeanor.
- Provide outstanding customer service, resolving any issues with a positive attitude.- Manage phone calls and correspondence, providing information and taking messages as necessary.
- Maintain an organized front desk, ensuring accurate guest billing and record-keeping.
- Inform guests about hotel facilities, services, and promotions.
- Collaborate with other team members to ensure guest satisfaction.
- Handle transactions and payments with integrity.

Qualifications:

- Excellent communication and interpersonal skills.
- Proven customer service experience, preferably in the hospitality industry.
- Strong organizational and multitasking abilities.
- Proficiency in hotel management software and MS Office.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma; further education in hospitality or related field is a plus.
- English and Spanish spoken required.

We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and training.
- A supportive and dynamic work environment.

How to Apply:

Please send your resume and a cover letter detailing your suitability for the role at: hotel22312@gmail.com

In Person : DAYS INN 110 S BRAGG ALEXANDRIA,VA 2231

Join us to deliver unforgettable experiences and be part of a dedicated team committed to excellence in hospitality.