Team Lead

Job Title: Lead
Reports To: Operations Supervisor
SUMMARY
Oversees the daily objectives set by the Supervisor and makes sure the daily department work
volumes are completed. Contributes to a work team environment and interfaces with employees
and customers. Assures associates maintain good manufacturing practices (GMP) as well as
maintain product specifications. Extreme attention to detail is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Additional responsibilities may be assigned.
➢ Organizes production by reviewing, planning, and allocating orders.
➢ Schedule transportation appointments with various carriers, trucking companies and
Freight Forwarders for pick up/ delivery times as well as receipt of client’s returns and
inbound warehoused freight.
➢ Maintains quality by following good manufacturing practices (GMPs), and standard
operating procedures (SOPs).
➢ Documents production by completing end of day reports and updates inventories.
➢ Must have a thorough understanding of all department processes and be able to train
others in all aspects of processes, policies and procedures.
➢ Works with Supervisor to ensure implementation of new strategies and initiatives to
effectively meet or exceed customer expectations
➢ Responsible for leading their team in accomplishing new and different requests;
exploring opportunities to add value to the department
➢ Maintains production standards by monitoring work execution to assure that only
authorized and trained processes are being used, including proper use of equipment.

MISCELLANEOUS DUTIES
Cross training in additional duties may be needed.

2
SUPERVISORY RESPONSIBILITIES
Ability to lead and direct associates daily.

QUALIFICATIONS
To perform this job successfully, and individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Some college and High School Diploma or GED equivalent preferred, but not required; General
warehouse experience: Knowledge of WMS; Good computer skills. Forklift Certification. Past
Customer Services experience a plus.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions and correspondence.
MATHEMATICAL SKILLS
Ability to physically count, add, subtract, multiply and divide.

REASONING ABILILTY
Ability to define problems establishes facts and draw valid conclusions. Ability to apply
commonsense understanding to carry out instructions furnished in written, oral or diagram form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand (duration of
the shift) and talk or hear. The employee frequently is required to use hands to finger, handle, or
feel. The employee is occasionally required walk and reach with hands and arms.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions. The noise
level in the work environment is usually moderate. Fast paced environment. Varying shift
schedule. Varying exposure to multi-temperature environment.