Cold Stone Creamery now Hiring a Store Manager (UCF)

Seeking a highly enthusiastic/motivated and organized individual. Looking for a candidate that might be interested in owning a franchise in the future. This position will involve learning how to run a Quick Service Restaurant on the east side of Orlando Florida located a half mile from the University of Central Florida. Performance-based revenue share opportunities will be available in addition to base salary. Responsibilities will involve the following key areas:

• Ensuring that the store meets Company standards in sales, staffing, product quality

• Organizing daily operations and motivating our staff to provide excellent customer service.
• Must have a flexible schedule in order to fill in for absent employees or emergencies that arise at the store

• Monitoring and evaluating employee performance and leading team members
• Capable of working in a fast-paced environment and able to stay in control during high-stress situations.

• Must have good skills in Conflict Resolution

• Understanding of managing inventory and maintaining par levels.

• Capable of learning how to make Ice Cream Creations, Decorate Cakes and specialty products.

• Must be strong with technology, especially understanding how a Point of Sales System operates.

• Great organizational and communication skills. Candidates must be confident to speak to corporate and regional entities.

• Capable of rolling out Marketing campaigns for products and events for the store

• Understanding how 3rd party delivery companies operate (i.e. Uber Eats, Door Dash and Postmates) is a plus.

The Skills we are looking for in a manager are the following:

• Ability to provide outstanding customer service.
• Ability to manage store operations effectively and efficiently
• Excellent communication skills with the ability to manage and motivate a team

This is a 40 hours/week position. 2+ years worth of restaurant manager experience is required. You will need to have the availability to work a full-time schedule including nights, weekends, and possible holidays. Wage based on experience

Job Type: Full-time

Salary: $40,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Orlando, FL 32817: Reliably commute or plan to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)
• Conflict management: 2 years (Required)
• Hospitality: 3 years (Required)
• Supervising experience: 3 years (Required)
• Restaurant management: 3 years (Required)

Work Location: In person