Housekeeping Manager Best Western Corte Madera Inn - Full-time

The Best Western Corte Madera Inn has an immediate opening for the position of Housekeeping Manager. The Housekeeping Manager primary work efforts and job objective is to oversee all aspects of Housekeeping operations in accordance with Company goals and objectives, including guest and employee safety, guest satisfaction, and staff development within established service standards while inspecting each room on a daily basis, may be required to clean guest rooms as needed. The Housekeeping Manager relates to work primarily located on the guest room floors, laundry department, public areas and in the back office. The Housekeeping Manager will maintain a competent staff that will provide the highest quality of cleanliness in the guestrooms and public areas and quality clean linens in accordance with Best Western brand standards.

The Housekeeping Manager is responsible for ongoing guest satisfaction in the guestroom as well as housekeeping quality, cleanliness and consistency measured by Brand inspection and service scores. Strict adherence to hotel policies and procedures shall be maintained with regard to the guest experience. Strong and versatile leadership skills are required to foster a well-trained, motivated staff, lead by example, continuously developing and encouraging all staff to feel the passion for the Best Westen Corte Madera Inn. The candidate must be able to work 5 days a week, with one weekend day included.

KNOWLEDGE AND SKILL REQUIREMENTS

1. Applicant MUST have previous hotel housekeeping experience.

2. Applicant MUST possess previous supervisory experience.

3. Applicant should possess good written and verbal communication skills.

4. Applicant should possess good mathematical skills to complete inventory.

5. Applicant should possess a pleasant personality and ability to deal with wide variety of people.

6. Applicant should possess computer skills primarily word and excel.

7. Applicant needs to be able to walk up and down stairs frequently.

8. It would be helpful if applicant was bilingual (Spanish).

9. It would be helpful if applicant was familiar with the PMS system Jonas Chorum, CloudPM.

10. Must be able to work a minimum of 45 hours per week, including at least one weekend day.

SUBORDINATES – DIRECT REPORTING AND COACHING RESPONSIBILITIES

* Room Attendant

* Houseperson

* Laundry Attendant

PRIMARY DUTIES AND RESPONSIBILITIES

1. Ensure good safety practices of coworkers and guests, assisting in the maintenance of proper emergency and security procedures.*

2. Know and comply with all health and safety policies specifications and guidelines as provided by Best Western and have a strong understanding of federal, state and county regulations that pertain to health and safety.*

3. Inspect each check out room on a daily basis for cleanliness and quality.

4. Manage Housekeeping staff in a professional and respectful manner while developing weekly schedules optimizing staffing levels while meeting budget.*

* Indicates an essential function of the job (performance of the function is the reason the job exists). A function may be essential when 1) number of available employees to perform function is limited, 2) requires specialized skills – function occupies a large percentage of time, and 3) failure to perform the function may have serious consequences.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, climb stairs, use hand to finger, handle or feel, and reach with hands and arms. The employee is frequently required to climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds. Specific vision abilities required by this include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

We offer group health, dental, vision plan, Vacation and Sick Pay, Holiday Pay, 401K with matching, and BW hotel discounts worldwide.

Apply online at www.renesonhotels.com. Pay rate is $23 to $28 per hour