Floor Supervisor (Full-Time)

About Nicollet Hardware: 
We are a fun, energetic and independently owned hardware store who believes in having a well rounded and diverse staff.  Our associates do a little bit of everything, with the foremost focus on the Customer.  We are looking for applicants who can work 40 hrs/week,  with a mix of morning, day and evening availability (till 8:15pm).  Our store hours are 8a-8p Monday-Saturday and 9a-5p Sunday.  

Position Summary
The primary responsibilities of the Floor Supervisor is to maintain outstanding customer service, generate
sales, merchandise product, and support the store management team. 

Major Responsibilities
*  Ensure each Customer receives outstanding service which follows the S.A.L.E.S. process and by mystery shop standards
*  Maintain awareness of all promotions and advertisements
*Execute the daily operational, day-to-day goals and priorities assigned by store management
*  Assist in the training and development of peers
*  Actively participate in daily huddle meetings
*  Uphold merchandising and store cleanliness standards
*  Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
*  Responsive of safety issues
*  Conscious of shoplifting activity
*  Aid Customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
*  Solicit Customers to open Ace Rewards
*  Answer Customers' questions and provide information on procedures and policies

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

Minimum Requirements
The minimum requirements for this position include:
*  Education/Training:  High School degree, some college preferred.  Posses a vast knowledge hardware related products along with willingness to learn.
*  Experience:  Sales and marketing experience with retail programs, establishing relationships and working with Customers
*  Previous experience in retail environment either in marketing, sales, or back office
*  Skills/Knowledge:  Knowledge of retail computer systems, MS Word and Excel a plus
*  A commitment to service excellent interpersonal skills
*  Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
*  Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements
The minimum physical requirements for this position include:
*  Must be able to lift 40 pounds frequently to load and unload Customer orders
*  Ability to stand for an extended period of time
* Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth

Benefits Include
*  Competitive wages up to $17 hr based on experience
*  Profit sharing bonus
*  Generous employee discount
*  Paid time off
*  Flexible schedules
*  Casual yet professional work attire