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Full Stack Developer - Customer Service Training - Full-time
| Hours | Full-time |
|---|---|
| Location | Englewood, CO Englewood, Colorado |
About this job
DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We have a bold sense of pride, adventure, and desire to win – it’s in our DNA. And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
A successful Developer will have the following:
- Bachelor’s degree in Computer Science, Information Technology or a related technical degree; two years related experience preferred, or an equivalent combination of education and experience. At least 1 year of related experience required in lieu of technical education.
- Front-End development experience using JavaScript, HTML and CSS. Experience with any of the modern JavaScript libraries such as React-Redux, AngularJS or NodeJS is a plus.
- Experience with a RDBMS such as MS SQL Server and In-depth knowledge of data structures and database design principles.
- Proficiency with C#. Prior experience with .NET and webAPI is a plus
- Knowledge and ability to apply principles of user experience (UX / UI) and design and basic skills in the Adobe Design Suite including but not limited to Photoshop, InDesign and Illustrator
- Excellent organizational and analytical skills with strong attention to detail, highly developed written and verbal communication skills.
The Developer consults with various stakeholders in the Customer Service Center (CSC) Training department to build and maintain web-based applications that help manage the training production cycle, training scheduling, and training facilitation in our agent call center locations situated in the Americas and Asia. The developer also develops training simulation applications to train call center agents.
Primary responsibilities will fall into the following categories:
- Full-Stack Web Application Development
- Software Application Design and Architecture
- Keep track of business changes and update the applications accordingly
- Interface with various business and IT teams to make sure CSCs needs are met
- Follow best coding and development practices
- Continually integrate code to a common team trunk and continually deploy to a production system
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