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in Mason, OH

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Hours Full-time
Location Mason, OH
Mason, Ohio

About this job

  CUSTOMER SERVICE REPRESENTATIVE Full-Time, Part-Time and Seasonal Openings Available Earn up to $14.65/hr. Macy's Credit and Customer Services - Macy's Call Center Mason, Ohio     Do you love talking to people? Does helping people and delivering quality customer service make you happy? If so, we have a real opportunity for you to shine at Macy's Credit and Customer Services! At our call centers, we take great pride in making the shopping experience for all our credit card customers memorable and magical. We're looking for people who have excellent customer engagement and computer skills to assist macys.com customers seeking recommendations for product selections. Keys to Success: Ability to own external and internal customer issues from start to finishAbility to adapt quickly to changing customer expectations and needsSelf-starter who is comfortable taking initiativeActive listening skills to understand and resolve customer issuesStrong analytical and decision-making skillsEnthusiasm to continuously learn about new products and product lines Qualifications: High school diploma or GEDRelated experience and/or training preferredAbility to navigate multiple computer applications and work from a dual-monitor setupAbility to complete financial transactions accurately and proficientlyExperience with macys.com or bloomingdales.com preferred; sales experience a plus   Macy's Credit and Customer Services is a fast-paced, high-energy organization that provides financial, credit and administrative services for Macy's and Bloomingdale's. Macy's has evolved into one of the nation's premier retailers for fashion and affordable luxury, and our success is due to the amazing energy, ideas and enthusiasm our associates have contributed over the years. Benefits include paid training, medical and dental plans, business-casual dress and a 20% Macy's discount. For a list of current openings, visit macysjobs.com and search via Mason, OH location.   Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.   Cincinnati Enquirer. Keywords: Customer Service Representative, Location: Mason, OH - 45040