IT Systems Analyst (Help Desk)

IT Systems Analyst (Help Desk)

Job Description:

This person will be responsible for both the hardware and software issues including: setup, troubleshooting, systems upgrading & desktop issues.

Qualifications:

3+ years in a similar role

Familiarity with the following:

-Sharepoint, MD Windows, MS Office, MS Exhange, Oracle, Webex, Cisco, AutoDesk

-Need to know how to do computer setup for new hires

-Familiarity with Sharepoint ticketing system

-Must have excellent self management skills, good communication, and be a self starter*

-Up to 10-15% travel

*This position will have out of office support, but will be the only IT/Help Desk person sitting at the customer site of 150+ employees. For true software issues there are escalation tiers to experts.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.