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in Green Bay, WI
Customer Service Rep - Full-time / Part-time
Hours | Full-time, Part-time |
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Location | Green Bay, Wisconsin 54304 Green Bay, Wisconsin |
About this job
Apply today for an immediate interview!
- Respond to customer's telephone, chat and e-mail inquiries in a 24x7x365 environment.
- Respond in a professional and pleasant manner in all interactions.
- Provide accurate information across all retail, business and concierge products and services.
- Offer solutions while demonstrating enthusiasm, apologizing sincerely for inconveniences, listening, and tolerating difficult customers calmly.
- Responsible for outbound calling projects when events or customer impacting system issues arise.
- Exercise good judgment according to current policies and procedures when resolving customer situations.
- Recognize potential exceptions and make decisions to ensure customer satisfaction and retention.
- Exceed increasingly challenging quality and productivity standards to support our department and company goals and initiatives.
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.