IBS Counter Sales (WPB) 152 - Full-time / Part-time

We are seeking an enthusiastic and hard-working Counterperson to join our Integrated Business Solution (IBS) location, which is a NAPA Parts store inside our customer's place of business. The IBS Counterperson will be counted on to share their knowledge about auto part features, benefits and warranty info as well.
Other responsibilities include:

• Addressing customer sales/service questions and problems quickly
  
• Shifting into a high gear and bringing a high energy to our NAPA parts counter
  
• Helping team members when working with customers or finding auto parts
  
• Navigating computer and paper catalog systems
  
• Working towards continuous improvement with our in store processes and procedures
  
• Building long-term relationships with our customers
  
• Lifting merchandise up to 60 lbs for deliveries
  
• Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people

Qualifications

The ideal IBS Counterperson will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to their job every day.
Other requirements include:

• ASE (P2) parts certification, a plus
  
• Excellent verbal and written communication skills
  
• Ability to thrive and have fun in a busy, fast-paced retail environment
  
• Knowledge of cataloging AND/OR inventory management systems, a plus
  
• Minimum 18 years of age
  
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
  
• Stamina to stand and walk for entire work shift
  
• Strength to lift 60 lbs of merchandise
  
• Clear speaking and attentive listening skills
  
• Motivated to train and learn
  
• Flexibility in schedule including evenings, weekends and holidays
  
• Pre-Employment drug screen and background check

Closing Statement

In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.

Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.