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in Winnetka, IL
Pricing Specialist - Distributed Products
•30 days ago
Hours | Full-time |
---|---|
Location | Northfield - Headquarters, IL Winnetka, Illinois |
About this job
Manage and coordinate contracted and non-contracted pricing for Medline customers regarding branded products. Communicate with various parties on all aspects concerning the pricing situations. Manage price change expectations related to contracts and non-contracted pricing. Cultivate the day to day relationship with the customer. Act as a liaison between vendors and sales reps (DSMs, PVAs, etc) to communicate and correct pricing misalignments, and ensure customer satisfaction.
Education:
Education
- Manage the customer distributed contracts in conjunction with the vendor contract team and vendor community.
- Resolve price misalignments as seen by the customer; Communicate contract and non-contracted pricing with Medline sales reps, customers and vendors.
- Respond to in-service calls regarding the distributed pricing reports and processes.
- Respond to non-contracted pricing for prime vendor accounts.
- Establish a core rapport with the customer to develop a long standing relationship and alliance.
- Establish and maintain relationships with Medline sales reps, designated service managers, and vendors.
- Provide project support as needed for customer pricing issues.
Education:
- High school diploma or equivalent.
- Experience providing customer service to internal and/or external customers including meeting quality standards for services.
- Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Education
- Bachelor’s Degree.
- Customer service experience in a high call volume environment.
- SAP, Vistex and/or AS400 experience.