Distributed Pricing Specialist - Full-time

Manage and coordinate contracted and non-contracted pricing for Medline customers regarding branded products. Communicate with various parties on all aspects concerning the pricing situations. Manage price change expectations related to contracts and non-contracted pricing. Cultivate the day to day relationship with the customer. Act as a liaison between vendors and sales reps (DSMs, PVAs, etc) to communicate and correct pricing misalignments, and ensure customer satisfaction.

• Manage the customer distributed contracts in conjunction with the vendor contract team and vendor community.
• Resolve price misalignments as seen by the customer; Communicate contract and non-contracted pricing with Medline sales reps, customers and vendors.
• Respond to in-service calls regarding the distributed pricing reports and processes.
• Respond to non-contracted pricing for prime vendor accounts.
• Establish a core rapport with the customer to develop a long standing relationship and alliance.
• Establish and maintain relationships with Medline sales reps, designated service managers, and vendors.
• Provide project support as needed for customer pricing issues.

Qualification

Education:

• High school diploma or equivalent.

Relevant Work Experience

• Experience providing customer service to internal and/or external customers including meeting quality standards for services.

Additional

• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

PREFERRED QUALIFICATIONS:




Education

• Bachelor’s Degree.

Relevant Work Experience

• Customer service experience in a high call volume environment.
• SAP, Vistex and/or AS400 experience.