Customer Service Associate - Full-time / Part-time

Job DescriptionCustomer Service Associate Will ensure good communication of information to customers regarding pricing, inventory of material, and order entry of all company's products in a manner that will ensure complete customer satisfaction.* Establish a good working relationship with distributors/customers, assisting them by having the ability to answer their questions regarding company's products.* Communicate with other departments; assuring customer-s needs are fulfilled in a timely manner.* Advise field salesmen and sales managers of any immediate situations in their territory regarding special quotes, large inquiries or complaints from customers/potential customersRequirementsAbility to calculate pricing based on square feet and solid general math knowledge.Computer knowledge of Microsoft Office and ERP systems. SAP experience preferred.Ability to maintain integrity of records retention.Strong organizational skills, ability to prioritize, and work under time constraints. Basic problem solving skills.Experience working with customers via phone and email. 2-3 years experience preferred.Good oral/written communication skills. Team member orientation.Strong work ethic with promptness to work and dedication to job tasks while at work. Good attendance.Customer service oriented by solving customers problems in balance with the needs of the company.Ability to change roles within a day and recognize the philosophy of each discipline. Compile open order status information for customers upon request.Work is usually independent, performing many tasks with no direct supervision.Need a candidate that is organized, multi-tasker, pays close attention to detail and has an outgoing personality.EducationHigh school required; Associates or Bachelors degree preferred.Equivalent of on-the-job training will be considered. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]