Zone Manager, Asset Protection Supply Chain (Lawrence, KS) - Full-time

JOB SUMMARY:

The Supply Chain Zone Manager Asset Protection (ZMAP) is responsible for Asset Protection (AP) and Safety efforts within assigned zone. Works cross-functionally with Supply Chain, Retail, Home Services and eCommerce teams to ensure acheivement of all business goals and targets are met. Responsible for supervising, validating and teaching core AP processes in the Supply Chain which includes distribution centers, market delivery operations, installation contract management organizations and third party facilities.

JOB DUTIES/RESPONSIBILITIES:

• Ensures AP and Operational teams are driving and executing programs in support of Asset Protection's 5 Play Strategy (Profit Protection, Dishonesty, People, Safety, Innovation & Technology).
• Drives margin improvement processes through shrink reduction initiatives and internal and external investigations.
• Conducts and successfully concludes internal and external theft/fraud investigations and interviews of both Sears Holdings
• Management Corporation (SHMC) and 3rd party associates within assigned zone. Takes the appropriate partnerships as necessary.
• Manages all AP programs, processes and procedures to limit margin erosion for the company.
• Implements and monitors AP policies and procedures to improve profit margin and minimize theft and other related activities.
• Establishes and maintains internal partnerships by building relationships with other functions and departments within the organization.
• Provides coaching and ultimate decision making on investigative efforts pertaining to theft/fraud/safety/ethical concerns within the assigned area
• Establishes and maintains external partnerships by building relationships, communicating and working closely with Store, Zoneand Regional AP teams within their zone.

JOB DUTIES/RESPONSIBILITIES (CONT.) :

• Owns Profit Improvement results for assigned zone through the execution of the 5 Play Strategy
• Ensures operations team creates action plans based on operational audit results in the Distribution Centers and Market Delivery Operations within their assigned zone.
• Manages implementation and administration of the seal audit process to stores in service areas of distribution centers within assigned zone.
• Follows up to ensure appropriate corrective actions are taken by operations management on audit issues and other identified exposures and ensures all issues are closed out.
• Develops and delivers training curriculum to educate all facility management and associates on the causes and preventative measures of shrink and accidents.
• Drives company shrink awareness programs in their zone to heighten the awareness level and increase participation of all facility management and associates in shrink prevention.
• Forecasts and monitors AP associate and guard staffing needs for assigned facilities.
• Ensures compliance to C-TPAT standards throughout assigned zone.
• Shares best practices/opportunities with the Supply Chain region team to improve region performance
• Implements on-going performance management processes for APP team.
• Conducts unit visits on a regular basis to understand business, engage associates, develop talent, and improve team performance. Completes Profitability Asssessments as needed within assigned zone.
• Demonstrates courageous leadership by identifying and communicating potential ethical issues that must be addressed at unit and regional levels.
• Provides leadership and guidance for safety core processes to ensure that Associates have a safe environment to work(OSHA requirements and General Liability adherence). Reviews trends across multiple DC's/MDO's and partners with teams to avoid
• Implements plans and action items to drive engagement of Asset Protection and Supply Chain Operations teams to support
  achievement of business goals.
• Recruits, hires and trains AP associates within assigned zone.
• Reviews and evaluates inventory shrink, margin erosion, damage, OSHA recordables, workers' compensation costs, and initiates
  actions to control and reduce loss stemming from those areas.
• Ensures fire and intrusion equipment is operable and obtains new equipment or necessary repairs.
• Reviews and enforces security, health and environmental regulations. Ensures individual unit leadership adheres to Local, State
  and Federal regulations and to company policies and procedures. Takes appropriate action when units are not in compliance.
• Implements zone specific strategies to educate and motivate associates to achieve shrink, worker's compensation, and general
  liability goals.
• Demonstrates courageous leadership by identifying and communicating potential ethical issues that must be addressed at the DC/
  MDO, Territory, or Regional Level.
• Protect our Members and Associates by taking an active role in the prevention of safety related incidents.
• Adapts own behaviors and communication to gain cooperation and commitment in situations where he/she has no direct authority.
• Maintains liaison with Law Enforcement and ORC/cargo theft organizations within assigned zone.
• Provides timely coaching to team to ensure developmental growth.
• Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting
  and terminating, conducting performance appraisals, and coaching and developing associates.
• Personally models cultural beliefs; has personal credibility and high integrity.

Equal Opportunity Employer / Disability / Vet.