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in Truckee, CA

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Hours Full-time, Part-time
Location Truckee, CA 96160
Truckee, California

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Frites is one of our newest concepts at Northstar California. Located on the rink in the Village we offer gourmet fries and craft brews seven days a week. The ideal supervisor candidate must have experience with both the front and back of house and hold high service standards. The supervisor will also assist the General Manager when needed in any resort functions, large groups, festivals, etc. Candidate will be responsible for managing and developing any and all staff in the preparation, production and serving of all food and beverages, maintaining a clean & safe work environment, performing daily opening and closing duties, achieving budgetary goals and being an ambassador of our Frites brand.

 

Responsibilities Include (but not limited to):

  • Arrives on time, clean, in proper uniform including non-slip shoes and designated uniform. Is the model for all grooming standards.
  • Demonstrates an upbeat, positive attitude and acts and communicates in a professional manner with staff and management.
  • Oversees and is also able to work all positions.
  • Coordinates daily menus specials when applicable within COG budget.
  • Oversees all food orders and requisitions to maintain proper par levels and costs while providing fresh, quality products, inspecting all current products for freshness and proper documentation of any waste.
  • Ensures proper receiving procedures are being followed including proper FIFO rotation and dating of all incoming product.
  • Ensures daily prep/pull lists are completed and BOH operations are adequately prepared for all forecast business levels.
  • Ensures all recipes are adhered to and produced consistently and safely.
  • Monitors food portioning, preparation and waste to control COG.
  • Ensures plate portioning and presentation are consistent.
  • Performs all daily tie-outs accurately and in a timely manner.
  • Organizes kiosk daily and maintains all Serv-Safe documentation. Sanitation and safety policies are followed 100%.
  • Embraces and executes composting and recycling of oil and all possible materials.
  • Ensures all staff members are properly trained in all duties.
  • Works with the GM to ensure proper scheduling of all staff to hit budgetary goals by anticipating business levels and eliminating all OT, while still providing a safe, quality product and service in a timely manner.
  • Sets the example. Ensures all staff are promoting a professional work environment by upholding proper grooming and uniform standards, following all food safety and HACCP guidelines, displaying a positive, professional attitude and language in all situations, being prepared by anticipating business levels, and keeping a clean, safe work area.
  • Demonstrates food quality expectations by preparing all dishes correctly and training and monitoring all those who prepare food items.
  • Maintains a current MSDS book and accessibility, along with proper staff training and how to use it.
  • Follows through on all disciplinary actions with proper documentation, training and guidance in a positive, professional manner.
  • Immediately follows up with any equipment malfunctions or breakage to resolve the issue ASAP.
  • Maintains budgetary food and beverage costs.
  • Performs monthly kitchen audit and Operational Review to ensure all policies and procedures are being followed.
  • Will take part in & perform all inventories to ensure that all products are accurately counted and recorded.
  • Proficiency with computer software for the following: ordering, inventory, scheduling, time & labor.
  • Abides by and upholds overall customer service standards.
  • Abides by and upholds kitchen and food concessions service standards.
  • Performs any such other related duties as may be required or directed.
  • Requirements:
  • Two years minimum related experience in a supervisory  position; or equivalent combination of education and experience.
  • Ability to lift heavy objects (50#+), walk and stand for long periods of time, and to perform strenuous physical labor in inclement weather conditions.
  • Flexible working hours, including holidays and weekends.  
  • Ability to maintain composure under pressure/high volume and solve customer problems or issues.
  • Good organization and strong attention to detail.
  • Ability to communicate with employees, guests, and customers to provide excellent service.
  • Outfront of industry trends and flexible to changes.
  • Brave, Passionate and Ambitious.
  • Must be 21 years or older

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 142168