Receptionist

Purpose

The Receptionist role serves as the first point-of-contact for the Floor & Decor Distribution Center. This position is responsible for providing general office support with a variety of clerical duties and related tasks, greeting visitors, answering and routing incoming calls to appropriate personnel, mail distribution, ordering office supplies and managing the front reception area, etc.

Major Responsibilities

• Answer, screen and direct incoming phone calls while providing basic information when needed such as company address, directions, company website and other related information
• Greet and check in all visitors in a professional and friendly manner
• Maintain security by following procedures and controlling access by ensuring all visitors are signed in, issued visitor badges and are signed out
• Interact in a positive manner with all associates, customers and the general public
• Responsible for keeping the reception area and any public areas in neat and orderly condition
• Manage conference rooms and assist with scheduling
• Provide assistance with conference room preparation and setup (e.g., ordering catering, confirm adequate seating, configuring tables/chairs, etc.)
• Receive, sort and forward incoming daily mail
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, DHL, etc.)
• Assist in the ordering, receiving, stocking and distribution of office supplies
• Coordinate with vendors and services they provide
• Perform other related clerical duties as required or deemed necessary

Job Requirements

Minimum Eligibility Requirements

• High School diploma or GED (Associate's degree preferred)
• Courteous and professional telephone etiquette
• Excellent communication skills (verbal and written)
• Possess a professional and neat appearance
• Strong interpersonal skills with the ability to interact effectively at all levels and across diverse cultures
• Ability to multi-task, prioritize, track projects and follow through on assigned tasks
• Knowledge of MS Office Suite (Word, Excel, Outlook and PowerPoint)
• Must be able to adapt to changes, work quickly and accurately with minimal supervision in a fast-paced environment
• Must be self-motivated, possess a positive attitude and demonstrate initiative

Note: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.