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Spanish/Bilingual Call Center
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 3190 Fairview Park Drive, 200 Suite Falls Church, Virginia |
About this job
Duration: 6 month contract
Supporting: FEMA - assisting victims of natural disaster
Schedule: 8 hour shift between 6am-10pm, 7 days a week (this role is URGENT - we are looking for up to 500 citizens to assist with disaster relief due to recent hurricanes)
Description:
- Must speak Spanish and English fluently
- Takes and processes transactions by telephone, internet, and correspondence from customers and representatives.
- Enters and maintains database records of customer profiles and prepares and maintains status reports.
- Acts as liaison for customers
- Maintains knowledge of company products and customer service processes.
- Close supervision involving detailed instructions and checking on work performance. Work is manual or routine in nature and typically performed in accordance with established procedures or processes.
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