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About this job

Do you Adapt Well to Change & Have a Positive Attitude?

Home Instead Senior Care® is looking for a steady multi-tasker with management experience to join us in our mission to enhance the lives of aging adults and their families. The Service Manager role connects our caregiving workforce with our senior clients and manages the staffing department.  Each Home Instead Senior Care® franchise office is independently owned and operated.

Education/Experience Requirements:

  • College degree or equivalent work experience
  • Four to ten years of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver's license
Knowledge, Skills and Abilities:
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and decision-making 
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
  • Must have the ability to present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must have computer skills and be proficient in Word and Excel
  • Must be able to work evenings or weekends as required
  • Must have knowledge of the senior-care industry
  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Must be patient and congenial on the telephone
  • Must be able to perform duties in a professional office setting
  • Complete a criminal background check, motor vehicle record check and drug screen

Each Home Instead franchise is independently owned and operated.