Shuttle Call Taker - Mountain Thunder Lodge - Winter Seasonal - Breckenridge Ski Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Requirements:

•Answer guest phone calls and direct them to the nearest shuttle stop for pick-up
•Document all calls in a live document including pick up location, number of guests, and destination
•Resolve potential and actual guest concerns regarding the shuttle service.
•Able to answer a high volume of calls while being courteous and professional to guests and co-workers
•Able to work together in a small space

Job Qualifications:

•Required: Customer service skills
•Required: Must be able to get to work in all weather conditions including heavy snow
•Required: Must be able to work a flexible schedule including nights, weekends and holidays.
•Preferred: Knowledge of Breckenridge businesses.
•Preferred: Live in the commuting area.

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 141504