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Social Ambassador - Part Time - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Boston, MA Boston, Massachusetts |
About this job
This position is located at TD Garden, located in Boston, MA. It is home to the 2011 NHL’s Stanley Cup Champion Boston Bruins and the NBA’s Boston Celtics.
The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with a Pro Shop, four private restaurants, 89 executive suites, 1,100 club seats, and a multi-million dollar High Definition video scoreboard.
Please visit www.tdgarden.com to learn more.
Responsibilities
Provide social support for TD Garden and Boston Bruins for all events at TD Garden in the following duties:
- Monitor inbound conversation and leverage engagement opportunities as previously determined by parameters set forth by the TD Garden / Boston Bruins digital team
- Successfully share any conversation with guest ambassador team at TD Garden to manage on-site execution of in-person engagement / follow-up
- Respond / reply / engage with our social fans and followers during events
Responsible for refreshing and approval of user-generated content leveraged at the TD Garden for all Boston Bruins home games and TD Garden events including Boston Celtics home games
Assist the TD Garden / Boston Bruins digital team with the collection of photos / content to be used for promotion of games and/or events before, during or after such events
- Aid in collection of social data in-event
- Other duties as assigned
Ideal candidates must demonstrate a high level of professionalism, which includes being organized, reliable, honest and maintain strong communication and interpersonal skills.
Previous social engagement experience is required.
- Must have a flexible schedule in order to work nights, weekends and holidays.
- Qualified applicants are required to work at certain Boston Bruins home games, Boston Celtics home games, other TD Garden events, other major events where social support is necessary and between events as support is needed.
- This part-time position is paid an hourly wage; hours and scheduling for the position will be coordinated on a bi-weekly basis.
- Applicants are required to provide their own transportation to and from work as well as determine their own parking arrangements unless otherwise specified.
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