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in Prattville, AL

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Hours Part-time
Location Prattville, AL
PRATTVILLE, Alabama

About this job


Represents and promotes the Bass Pro Shops Credit Card. Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Position responsibilities:

1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

2) Greet all customers as they enter the store in a friendly and outgoing manner

3) Ask each customer if they would like to apply for the BPS credit card in a professional, friendly and unobtrusive manner

4) Detailed knowledge of the terms and conditions of the card / program

5) Assist customer with completion of the BPS credit card application

6) Call in applications promptly

7) Notify customers that were declined in a courteous and professional manner; always maintaining confidentiality and the customer’s self esteem

8) Aware of advertised sales

9) Current on location of all merchandise within the store

10) Keeps work area clean, neat and well stocked with supplies

11) Follows all Company Policies and Procedures

Education and/or Experience

High School education or equivalent experience

Mathematical Skills / Reasoning Ability

Ability to calculate figures such as discounts and make change to customers

Communication Skills

Ability to communicate in a friendly and professional manner to our customers and other associates

Physical requirements

Able to lift up to 50 pounds

Able to stand for extended periods

Other Knowledge, Skills and Abilities

Ability to establish and maintain effective working relationships with Management, co-workers and customers.

Ability to operate computerized Point of Sale register system