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in Chicago, IL

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Hours Full-time, Part-time
Location Chicago, IL
Chicago, Illinois

About this job

Location

Chicago Hotel

Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

Omni Chicago's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Job Description

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

* Greet guests when entering the restaurant with a pleasant smile and superior customer service

* Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest

* Answer phone and record reservations for large parties

* Control high volume outside of restaurant

* Monitor dining rooms for seating availability, service, safety and well being of guests

* Assist servers when needed

* Thank every guest upon departure, invite them to return, and wish them a fond farewell

Qualifications

* Must have strong verbal and written communication skills

* Prior host experience preferred

* Must be able to multi task

* Must be able to stand and walk for an extended period of time or for an entire shift

* Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance

* Must be able to work flexible shifts including nights, weekends, and holidays

* Must have alcohol training certification (TABC/TIPS)

* Must have Food Handler permit (where applicable)

* Knowledge of Open Table preferred