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Spa Desk Agent
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Austin, TX Austin, Texas |
About this job
Location
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
The Spa Desk Agent will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
Responsibilities
* Check guests in and out.
* Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
* Up-sell, cross-sell, and pre-sell Mokara services and products.
* Provide tours of the spa and offer/serve beverages as needed.
* Communicate spa promotions with guests.
Qualifications
* Customer service experience is highly preferred.
* High school diploma or equivalent.
* Must be proficient with Microsoft Office.
* Must be able to communicate effectively in a professional business environment.
* Must have the ability to stand for 7 hours per day.
* Ability to lift, carry, push, pull 30 lbs.
* Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description
The Spa Desk Agent will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
Responsibilities
* Check guests in and out.
* Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
* Up-sell, cross-sell, and pre-sell Mokara services and products.
* Provide tours of the spa and offer/serve beverages as needed.
* Communicate spa promotions with guests.
Qualifications
* Customer service experience is highly preferred.
* High school diploma or equivalent.
* Must be proficient with Microsoft Office.
* Must be able to communicate effectively in a professional business environment.
* Must have the ability to stand for 7 hours per day.
* Ability to lift, carry, push, pull 30 lbs.
* Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.