Healthcare Representative

Responsibility:

-Maintains accurate eligibility records for individuals and/or assigned employer groups.
-Process all enrollments; plan changes, and dis-enrollment transactions
-Reviews aging to determine delinquent accounts, membership reconciliation issues from premium issues.
-Produces and distributes delinquent notices to members.
-Provides daily support on incoming verbal or written correspondence enrollees regarding eligibility and processing status
-Communicates policies, procedures and benefits to employees, enrolled members or, if applicable, employers.
-Interacts with staff in other departments to clarify and resolve eligibility problems presented by members.
-Provides cross training and back-up assistance to other enrollment groups.
-Provides support within service operations as needed such as Membership Accounting.
-Audits member notices for accuracy and turnaround time based on approved templates

Qualifications:

-Type 50 WPM

-Must have two years of health care experience

-Proficient with Microsoft Word and Excel

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.