Full Time Seasonal Fraud Prevention Analyst - Hiring Now!

Overview:
Responsible for reviewing, investigating, and determining action to be taken for all data in fraud queues for proprietary accounts, as well as other assigned duties.  

Essential Functions:

• Take inbound phone calls.
• Perform outbound fraud verification.
• Regular, dependable attendance & punctuality. 

Qualifications

Education/Experience:  

• High school diploma or general education degree (GED) required.  One to three months related experience and/or training preferred.

 Communication Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees of organization.  

Mathematical Skills: 

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry. . 

Reasoning Ability:

• Ability to carry out instructions furnished in written, oral, or diagram form; solve problems involving several concrete variables in standardized situations.

Physical Demands: 

• Regularly required to talk or hear; frequently required to sit, use hands to finger, handle, and feel; occasionally required to stand, walk, stoop, kneel, crouch, crawl, and reach with hands and arms.  

Other Skills:

• Ability to provide outstanding customer service to external and internal customers on a consistent basis; excellent communication skills; good analytical skills; good decision-making abilities; computer navigation and keyboarding skills.

Work Hours:

• Ability to work a flexible schedule based on department and Company needs.   

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.