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Front Desk Agent
| Hours | Full-time, Part-time |
|---|---|
| Location | 1650 Toronita Street York, Pennsylvania |
About this job
Property Description
Four Points by Sheraton York is situated in the heart of the "Factory Tour Capital of the World" and near Gettysburg Battlefield. Walk around Lancaster County and visit Amish country, or head over to Hershey, the sweetest place on earth. Stay minutes from the Harley Davidson Museum, walk through historic downtown York, and enjoy an event at the York Fairgrounds, home of America's first fair.
Job Description
The Four Points by Sheraton York PA has an opening for a Front Desk Agent. The Guest Service Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking-out procedures, providing assistance to guests by answering questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Guest Service Agents are a liaison between the guest and the hotel.
Requirements:
- Prior experience in a hotel guest service or front desk position. Upbeat personality, strong customer services skills, team player mentality.