Perishable Area Team Leader

A glimpse at the job:

At Wegmans, providing incredible service means ensuring the most knowledgeable and passionate people are working to educate our customers and get them the freshest products available. In the role of a Team Leader, you’ll assist in running the department and will work with team members to develop their skills and passions. If you simply  are looking for the opportunity to share your knowledge and passion and lead others, this could be the position for you.

I will add value by:

·Performing tasks essential to the proper functioning of the department including ordering with Simplification practices in mind, hiring & staffing, training & development, scheduling and managing payroll

·Leading employees by example to provide incredible customer service by proactively approaching customers; answering questions about products

·Delegating tasks to team members and empowering them to take on new challenges, being certain to provide timely feedback and annual performance reviews that focus on their growth and professional development

·Educating and ensuring team members are properly handling products, using equipment and keeping accurate logs in accordance with food safety and safety guidelines

• Customer service experience, preferably in a food service, grocery or retail setting
• Actively communicate the company vision and values to all and ensure work is completed in line with the organization's priorities and goals (Who We Are and What We Do)
• Use data analysis, wisdom, experience, judgment, and past actions as well as input from other sources for decision making, always considering the impact on customers, sales and contribution (profit)
• Use performance and career development tools to manage and develop others, working with employees to set and achieve individual and department goals
• Use scheduling tools, software, past payroll results and sales projections to ensure people are scheduled at times to meet business needs
• Exhibit proper planning and staffing techniques which include managing time and resources; completing sales and staffing forecasts based on previous trends; proactively recruiting and selecting the best people to meet Wegmans goals
• Work towards continuous improvement to encourage change; find ways to increase profitability and productivity; and improve processes, products & customer service in the department(s)
• Control inventory levels and expenses such as payroll and shrink to impact bottom-line contribution (profit) for the department
• Practice proper ordering techniques to complete orders by deadlines and participate in inventory process to ensure items are available to support merchandising programs and product promotions
• Exhibit category merchandising skills by planning and executing Plan-O-Grams and seasonal programs based on a common theme to maximize sales opportunities, collaborating with other departments to cross-merchandise displays
• Assist with meal preparation and planning by providing customers with proper serving guidelines and recommending correct cooking techniques, helping to make great meals easy

• Managerial/ supervisory experience
• Knowledge of, passion for and experience working with, seafood
• Passion for food and beverages; knowledge of food and beverage pairings
• Experience utilizing a variety of cooking techniques
• Experience cutting fish

Work environment:

• Work involves continuous interaction with customers and co-workers in a fast-paced environment
• Typical motions include repetitive hand and arm movements, bending and reaching
• Responsible for moving and lifting an average weight range of items 5 - 20 pounds with a maximum weight lifted of 50 pounds rarely. 
• May be exposed to various allergens (things that may cause an allergic reaction)