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in Austin, TX

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Hours Full-time, Part-time
Location Austin, Texas 78701
Austin, Texas

About this job

Hiring 3 Spanish speaking customer service representatives to work for a nonprofit organization to assist with insurance enrollment and eligibility!

Details:

  • Answering incoming calls from members of the community seeking assistance for a variety human needs such as; financial assistance with rent and housing, food, clothing, shelter, healthcare, medical prescriptions and counseling.
  • Communicating with English and Spanish speaking individuals. The main responsibility is to assist callers with access to their needs or referring them to resources that may provide the support they need.

    **The 3 current openings are for their healthcare navigation team. These calls will primarily be handling eligibility screening and scheduling people to meet with an Enrollment/Eligibility Specialist. This role requires someone who is very competent at utilizing their resources to obtain information and provide it to the callers.

Qualifications:

  • Must be bilingual in Spanish
  • 1 year of Call center experience
  • 1 year experience in healthcare enrollment experience
  • Experience working for nonprofit, case worker, or social worker experience is a plus




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.