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Front Desk Agent - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 250 Franklin St. Boston, Massachusetts |
About this job
The Langham, Boston seeks a Full Time Front Desk Agent to join the Front Office Team.
primary responsibilities
- Greet guests and provide all of the Langham standards upon arrival and departure
- Check in and Check out guests with an efficient and timely manner – including assigning room numbers, issuing keys, obtaining proper credit/payment, etc
- Cashier responsibilities including making changes, cashing checks, foreign currency exchange, obtaining appropriate method of payment and set up correct payment method when necessary
- Assisting guests with any inquiry to make sure guest satisfaction
- Reporting any issues and guest complaints to supervisor
- Making sure that all guest’s accounts are in good standing and follow up when billing set up in question
- Assist guest with any inquiries.
- Additional duties not mentioned above may also be requested by Supervisor
Requirements
Why work for Langham?
- Full benefits plan including Medical, dental, and vision insurance after 90 days of service, short term disability, life insurance, and 401k matching
- 6 complimentary nights per year at any Langham Hotel worldwide, including NYC and Chicago
- Discounts on hotel restaurants and Spa services
- Internal promotion opportunities available after 6 months of service
- Complimentary Dry Cleaning