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Sr. Product Manager
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Charlotte, NC Charlotte, North Carolina |
About this job
Client Reference Code: 196229-3
JOB SUMMARY
This position is responsible for supporting the product lifecycle management for Spectrum Enterprise Ethernet WAN Solutions. This role will focus on working with Sales Channels and customers to understand business needs. The Senior Product Manager will ensure sales velocity by working on projects to drive product marketing campaigns, sales collateral, customer deals, and product pricing rate cards. The Senior Product Manager must be able to manage conflicting priorities in an efficient manner while balancing demands across the business units.
MAJOR DUTIES AND RESPONSIBILTIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
The Senior Product Manager should be an Ethernet WAN expert and deeply understand the telecommunications industry and competitive trends. Product Manager is consistently surveying the industry making adjustments to product features, process, pricing, and promotions.
Manage a team of Product Managers supporting Ethernet WAN portfolio. Provide day-to-day guidance, coaching, mentoring, and career planning experiences to direct report team.
Interact with Data Product Management Leadership Team to ensure open communications across the team and to maximize resources utilization.
Manage Analyst Relations responsibilities by briefing analysts, responding to surveys, and completing annual questionnaires to gauge market share growth.
Create Product Operations presentations and deliver briefing to leadership team on a monthly basis.
Work with network engineering, product management peers, and product marketing stakeholders to implement product plans.
Interact with Spectrum Enterprise customers to ensure satisfaction with product line.
Study and interpret monthly product performance metrics. Diagnosis of monthly performance metrics will be used to activate corrective plans to ensure monthly sales production levels.
Work with Network Operations and Service Delivery Teams to ensure customers have a world-class experience with Spectrum Enterprise Ethernet WAN Services.
Work with Product Development Teams to provide guidance on future product enhancements.
Interact with Direct and Indirect Sales Channels listening for requirements that may improve product sales production.
Develop sales collateral including presentations, training guides, process guides, and policy statements to support sales channels effectively sell the product line.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to work with large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficient with Word, Excel, PowerPoint
Good organizational and office management skills
Excellent cognitive and communication skills
Excellent analytical skills
Strong business sense and sense of urgency to achieve business results
Education
BA/BS technical degree related to the telecommunications field or operational/process optimization
Related Work Experience Number of Years
Product development/management 3-5
Cable/telecommunications/software/online services 3-5
PREFERRED QUALIFICATIONS
Education
MBA degree
Related Work Experience
Enterprise PBX, Unified Communications, and/or contact center solutions 3-5
WORKING CONDITIONS
Office environment
Limited travel
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCGN0073 Sr Mgr, Product Management Exempt
196229BR
JOB SUMMARY
This position is responsible for supporting the product lifecycle management for Spectrum Enterprise Ethernet WAN Solutions. This role will focus on working with Sales Channels and customers to understand business needs. The Senior Product Manager will ensure sales velocity by working on projects to drive product marketing campaigns, sales collateral, customer deals, and product pricing rate cards. The Senior Product Manager must be able to manage conflicting priorities in an efficient manner while balancing demands across the business units.
MAJOR DUTIES AND RESPONSIBILTIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
The Senior Product Manager should be an Ethernet WAN expert and deeply understand the telecommunications industry and competitive trends. Product Manager is consistently surveying the industry making adjustments to product features, process, pricing, and promotions.
Manage a team of Product Managers supporting Ethernet WAN portfolio. Provide day-to-day guidance, coaching, mentoring, and career planning experiences to direct report team.
Interact with Data Product Management Leadership Team to ensure open communications across the team and to maximize resources utilization.
Manage Analyst Relations responsibilities by briefing analysts, responding to surveys, and completing annual questionnaires to gauge market share growth.
Create Product Operations presentations and deliver briefing to leadership team on a monthly basis.
Work with network engineering, product management peers, and product marketing stakeholders to implement product plans.
Interact with Spectrum Enterprise customers to ensure satisfaction with product line.
Study and interpret monthly product performance metrics. Diagnosis of monthly performance metrics will be used to activate corrective plans to ensure monthly sales production levels.
Work with Network Operations and Service Delivery Teams to ensure customers have a world-class experience with Spectrum Enterprise Ethernet WAN Services.
Work with Product Development Teams to provide guidance on future product enhancements.
Interact with Direct and Indirect Sales Channels listening for requirements that may improve product sales production.
Develop sales collateral including presentations, training guides, process guides, and policy statements to support sales channels effectively sell the product line.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to work with large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficient with Word, Excel, PowerPoint
Good organizational and office management skills
Excellent cognitive and communication skills
Excellent analytical skills
Strong business sense and sense of urgency to achieve business results
Education
BA/BS technical degree related to the telecommunications field or operational/process optimization
Related Work Experience Number of Years
Product development/management 3-5
Cable/telecommunications/software/online services 3-5
PREFERRED QUALIFICATIONS
Education
MBA degree
Related Work Experience
Enterprise PBX, Unified Communications, and/or contact center solutions 3-5
WORKING CONDITIONS
Office environment
Limited travel
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCGN0073 Sr Mgr, Product Management Exempt
196229BR
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