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Hours Full-time, Part-time
Location 10600 FOWLER STREET
Fort Myers, Florida

About this job

General purpose
The counter/cash server is expected to sell to and serve all guests and collect for all meals served.

Essential (primary) functions
  • Provide hospitable service to all guests following Steak n Shake’s steps of service
  • Maintain guest sensitivity
  • Take orders and accurately key them into the POS system
  • Prepare and deliver drinks and other menu items in an expedient manner
  • Process cash, credit and coupon transactions quickly
  • Stock, restock, clean and sanitize the counter/cash area
  • Maintain safety and security procedures as required
  • Maintain uniform standards at all times
  • Maintain Company policies and standards at all times
  • Complete any and all other tasks as assigned
Essential job requirements
  • Ability to understand the speech of others
  • Understandable speech
  • Standing, bending, stretching and walking throughout the shift
  • Maintain personal hygiene
  • Lift and carry a minimum of 30 pounds
  • Balance a tray
  • Push and pull heavy objects
  • Ability to use a computer register
  • Basic reading, writing, and math skills
  • Retain verbal requests
  • Retain menu item knowledge
  • Ability to market the Steak n Shake menu
  • Ability to handle guest complaints
  • Work well with others
  • Ability to count change
  • Maintain composure under stress