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Customer Service Representative - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Appleton, WI Appleton, Wisconsin |
About this job
Summit Management Group, Inc. is currently seeking a Retail Customer Service Representative in Appleton area.The Retail Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.
Retail Customer Service Representative Responsibilities:
- Provide excellent customer service to all clients/customers and maintain adequate appointment times
- Report any new customer acquisitions or account changes to the Director of Operations
- Resolve customer support related issues and provide customers with proper solutions to their concerns
- At least 1+ year experience in a retail, customer service environment
- Strong communication skills
- Basic office etiquette
- Ability to juggle multiple tasks simultaneously
- High school diploma (at minimum)
- 1-2 years experience in hospitality, customer service or retail
- Able to learn quickly and pick up on new tasks
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