Host

ABOUT USE AND THE JOB:

We’re Old Chicago Michigan and we’ve been serving great food and craft beer since 1976.  We provide and fun and energetic place to work along with supplied uniforms, opportunity to earn and advance, shift meal and food discounts along with a comprehensive training program, annual reviews and merit increases and fun incentives.

PURPOSE:  Greets and accommodates needs of guests.

ESSENTIAL DUTIES:

• Greet and seat customers immediately (within 1 minute) in a systematic fashion.
• Answer phone.
• Run a wait list.
• Take "to go" orders and perform correct money transactions up to twenty times in the course of a scheduled shift.

OTHER DUTIES:

• Project a positive image at all time.
• Assist other FOH & HOH staff members, etc. as needed.
• Observe customers and responds to additional requests/complaints etc.
• Act as a resource for guests regarding the restaurant, promotions, specials, staff, menu, hours of operation etc.
• Other functions assigned by management (i.e. take out linen, trash, stocking, checking restrooms, bus tubs, refill ice and wash glassware.)

ESSENTIAL PHYSICAL REQUIREMENTS:

100%   Walk and stand.

50%     Operate cash register and POS/TMX system and makes change.

25%     Reach, bend, stoop, wipe, and lift up to 20 pounds.

ESSENTIAL TRAINING REQUIREMENTS:  Successful completion of hourly position validations, including reading training materials and watching videos.  Responsible alcohol certification within 60 days of employment.

QUALIFICATIONS:  Must be 18 years old to serve alcohol or as state regulations dictate.

Employees are held accountable for all duties of this job.

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.