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in Henrico, VA

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About this job

Want a job you’ll LOVE?

Our General Merchandise department provides customers with many unique products from seasonal furniture to everyday home accents and kitchenware. In this department, you’ll ensure items are well-merchandised and available for purchase throughout the day, while providing incredible customer service to our customers!

Check out our latest Grand Opening!

How do I make a difference?

Providing Incredible, Knowledge Based Customer Service

  • Proactively approach customers, answer any questions they may have, and provide product and technique recommendations that offer personalized solutions to customer’s individual needs
  • Stay current on GM knowledge and trends by utilizing the continuous learning opportunities offered by the Team Leader
  • Ensuring High Quality Products & Ingredients

    • Ensure customers have a great place to shop by breaking down product loads, building and merchandising displays, stocking and refilling products when needed, cleaning and straightening to maintain department appearance, and maintaining pricing and informational signs
    • Prioritize assignments for the department objectives
    • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
    • Living Who We Are

      • Support, encourage, and respect co-workers
      • Work with supervisor to set and achieve goals for professional development
      • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
      • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
      • Seeking Candidates Who…

        • Live our values: caring, respect, empowerment, making a difference, high standards
        • Possess teamwork & diversity awareness
        • Seek continuous learning opportunities
        • Provide incredible customer service
        • Ensure food & human safety
        • Possess organizational skills
        • Provide knowledge based service
        • Educate self and others about product knowledge
        • Use and explain Wegmans cooking techniques
        • Possess culinary knife skills
        • Preferred Skills and Experience

          • Customer service experience, preferably in a food service, grocery or retail setting

          Work Environment

          • Work involves continuous interaction with customers and co-workers in a fast-paced environment
          • Typical motions include repetitive hand and arm movements, bending and reaching
          • Responsible for moving and lifting 10-20 pounds with a maximum weight lifted greater than 50 pounds occasionally
          • Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
          • May be exposed to various allergens and work environments, including temperature changes
          • Must be able to use hand/power equipment

          •  * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed