Concierge - Part-time

Crowne Plaza Seattle Downtown

Looking for a computer savvy, friendly, and knowledgeable concierge to help out during the busy season and ideally stay on-call indefinitely. Must be able to work in fast-paced and high-stress environments. A guest service attitude is essential.

Seasonal, hourly position - $15.50/hour

FRI / SAT 10AM to 8PM and SUN 9AM to 7PM

Ideal Candidate:

You’re like a one-person welcome committee; You’re also the go-to for what’s happening and getting there. You know the property by heart and guide guests with efficient ease. You‘re aware of dining hotspots before they open, you know the best shows, and where to pick up that perfect little something. With energy to spare and a passion to please, someone with your talent would do well as Concierge for Interstate. 

As Concierge, you will

• Answer guest questions regarding the hotel and surrounding area.
• Channel your inner sleuth and tap into well-developed local business relationships to seek out the remarkable, memorable and most flavorful, for an “in-the-know,” exceptional guest experience.
• Help guests secure tickets, reservations and ably assist guests with transportation requests and directions when it’s time to go.
• Attentively manage guest requests and effectively handle guest difficulties with prompt courtesy.

Requirements:

A high school education or equivalent experience, with one-year previous customer service- related experience is required. Effective verbal and written English communication skills are required, with a second language helpful. This position requires occasional lifting and pulling up to 20 pounds.

BENEFITS- Paid sick time- ORCA bus pass discount (50% off monthly pass)

- Discounted employee parking- Free employee meals- Employee rates at IHG hotels

The Crowne Plaza Seattle is an Equal Opportunity EmployerEEO/AA/M/F/D/VE-VERIFY

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.