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in Racine, WI
Customer Service Representative
Hours | Full-time |
---|---|
Location | 4915 Washington Ave Suite A Racine, Wisconsin |
About this job
• Provide customer service
• Solicit for new or renewed customer business
• Receive loan payments and post to customer accounts
• Maintain cash drawer accuracy and security
• Prepare and handle office deposits and maintain checkbook accuracy
• Prepare and process loan applications
• Close approved loans
• Perform collection activities on delinquent accounts, by both written and telephone communication.
• Assist with the development and training of all new personnel
• Help in maintaining compliance with company policies and procedures
• Maintain accurate filing and record-keeping system
• Prompt and regular attendance is required
• Ability to work well with others
• Ability to multi-task in a fast-paced environment
• Exercise sound judgment in decision making
Prior experience with customer service. Knowledge of state and federal lending regulations. Ability to obtain a license to sell insurance (in SC, GA, LA). Valid state driver’s license and acceptable driver’s record. Access to reliable automobile for use in employment on a daily basis. Computer literate. High school diploma or equivalent required.