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in Willmar, MN

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About this job

 

The Customer Experience Supervisor is a full-time role and will collaborate with the management team to drive an engaging and exceptional customer experience through leadership, communication, integrity and passion for the brand. In partnership with the management team, S/he will provide guidance and direction to Front End associates and will facilitate ongoing training on the business model. The person in this position will quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and product knowledge. This position will assist with the implementation of operational process to maximize store performance and financial results. Acts as a Change Champion, supporting implemented change. The Customer Experience Supervisor, will also be a ‘Key Carrier’, and while functioning in this role, will be considered the Leader on Duty.