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Hours Full-time, Part-time
Location Gilbert, AZ
Gilbert, Arizona

About this job

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal, North America’s leading security services provider, is experiencing tremendous growth. For all full-time positions, we offer medical, dental, vision, flex spending, 401K, an anniversary bonus, and an on-the-spot recognition program.? We promote from within our company!?You can start with little, to no, security experience and become one of Allied Universal’s many success stories.

Apply to join the LARGEST SECURITY COMPANY in the United States!

Job Description:

Allied Universal Services is currently searching for Professional Retail Security Specialist positions.

At Allied Universal, quality starts and ends with our Professional Security Officer. It’s the professionalism, competence and commitment that make the difference. At Allied Universal, the Retail Security Officer serves and secures the merchants, patrons, and employees of the centers they serve.

Key Responsibilities:
  • Patrol facility and/or perform fixed-post duties as instructed
  • Serve as a general security presence and visible deterrent to crime and client rule infractions
    • Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client or employees at the site
    • Report all incidents, accidents and/or medical emergencies
    • Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response procedures
Security Specialist Quality Standards
  • Comes to work well rested and alert; is on time and completes shift assignments (including overtime, if assigned).
  • Has a neat, professional appearance and comes to work with complete and clean assigned uniform.
  • Has a friendly and professional demeanor and provides quality customer service.
  • Is a good communicator (both verbal and written) and is capable of handling typical and crisis situations both efficiently and effectively.
  • Must be assertive verbally and not shy away from intervention with large groups of juveniles or young adults. Must be able to detain individuals if necessary.
  • Understands and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations.
  • Is capable to perform extended foot patrol, which may include climbing stairs and ladders.
  • Is physically able to undergo training and certification in pepper foam/spray and handcuffing and can carry out duties related to the same.
  • Must be able to successfully complete CPR, First Aid and AED training and certification.
  • Capable of physically detaining, restraining aggressive person(s) and/or performing self-defense.
  • May require a valid driver’s license (without restrictions or medical conditions)
  • May require operation of a Segway (Segway’s have a 250 pound weight limit)
Primary Competencies or Non-Negotiables:

Operational
  • All employees conduct themselves in an honest, ethical, professional manner.
  • All employees are properly screened and licensed.
    • All employees meet training standards and requirements.
    • All employee relations are managed appropriately.
    • All employees are paid accurately and on time.
    • All clients are billed accurately and on time.
    • All contracts are managed according to company and client requirements. Contract compliance is everybody’s responsibility.
Leadership
  • Lead.
  • Assume ownership for our company’s success.
  • Promote and embody our culture, values and beliefs with passion.
  • Take ownership of issues, seek solutions.
  • Take responsibility, do the right thing.
  • Project energy and enthusiasm.
  • You are part of a team and have a responsibility to everyone on it.
Basic Qualifications:
  • Prior Military, Military Police, Law Enforcement Experience, Corrections, EMT or significant security experience (Defined but not restricted to 5 or more years of customer related and/or retail security experience). Previous command experience is particularly welcomed.
  • Education may be substituted for experience on a case by case basis.
  • Ability to work in a team-oriented environment with the ability to work independently;
  • Must be at least 21 years of age or older as required by applicable law or contractual requirements;
  • Must have a high school diploma or GED, or at least 5 years of verifiable employment history;
  • Must have at least one verifiable employer.
  • Strong interpersonal skills are important as most of our positions require regular interaction with the public;
  • Ability to maintain satisfactory attendance and punctuality standard;
  • Neat and professional appearance.
  • Ability to provide quality customer service.
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Successfully complete a criminal background check in accordance with AlliedUniversal guidelines.
  • Requires valid driver’s license for the state of residence and driving record that meets the AlliedUniversal MVR requirements.
  • Able to communicate effectively in English, both orally and in writing, for the purpose of public interaction and report writing.
  • Basic computer knowledge with the ability to operate security related technology.
Closing:

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.

EOE/Minorities/Females/Vet/Disability
Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.