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in Raleigh, NC

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About this job

Raleigh Marriott City Center

       Show guests to room assisting them with their luggage. 

       Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. 

      Check luggage for hotel guests both for day and overnight. 

      Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts. (5%)

 Open doors while guests are being greeted in a friendly and courteous manner. 

      Maintain the cleanliness of the bellstand, lobby and baggage room.  Keep lobby door and windows clean when not busy with guests. 

  Post the daily events board and entertainment board in the lobby.

     Maintain an open communication line through all shifts by proper use of inter-shift log. 

      Deliver messages and valet to guest rooms. 

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.