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in Columbus, OH

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Hours Full-time, Part-time
Location Columbus, OH, OH
Columbus, Ohio

About this job

The Crowne Plaza Hotel located in the Arena District, downtown Columbus, has an immediate opening for a Valet Parking Attendant. It is the primary focus of this department to consistently provide exceptional guest service while transporting guest vehicles in a safe manner during their arrival and departure. 

 

PRIMARY RESPONSIBILITIES:

 

  • Park and/or retrieve guest cars in a timely manner.
  • Provides excellent customer service ensuring guest satisfaction.
  • Uses caution while in a guest’s automobile, ensuring the car does not sustain any damage while in our possession. 
  • Ensures the guest has not left any valuables in plain sight .
  • Provides guests with local directions in a courteous and accurate manner.
  • Ensures guest luggage/baggage is properly tagged and secured.
  • Transport guests to and from a requested location (within a three mile radius).
  • Operate the shuttle in a courteous manner, ensure the safety of the guest; observe speed limits; and all driving safety guidelines.
  • Explain and promote the hotel facilities, outlets and other services to the guest as opportunities present themselves to increase guest satisfaction and to maximize hotel revenues.
  • Maintain cleanliness of hotel entrance, driveway and parking garage area.
  • Ensure all waste receptacles are emptied on an as-needed basis.
  • Other duties as assigned by Management.

 

Our attractive compensation package includes a competitive hourly wage, medical, dental, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

 

 

The Crowne Plaza Hotel is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

 

 

We are proud to be a Drug-Free Workplace/EOE.

 

 

All applicants will be required to submit to a background check prior to employment.

 

Requirements

  • Basic reading, writing, and math skills.
  • Exceptional customer service skills.
  • Organizational Skills.
  • Excellent communication skills.
  • Must be able to drive both standard and automatic transmission vehicles of all sizes with ease.
  • Must be familiar with the city and the attractions that it offers.
  • Initiative and creative problem solving skills.
  • Minimum one year customer service experience is required.
  • Must have a clean driving record.
  • Exceptional customer service skills.
  • Previous valet experience is preferred.