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Room Attendant
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 1741 Paper Mill Rd. Wyomissing, Pennsylvania |
About this job
To efficiently perform the duties of the Room Attendant in accordance with policies and procedures established by the hotel.
PRIMARY RESPONSIBILITIES
- Clean guest rooms and hallways according to hotel standards. Strip check outs and communicate with laundry of any linen needs you have.
- Keep carts neat and clean and stocked for the next person using it.
- Tell supervisor when rooms can be inspected and made ready for occupancy.
- Complete maintenance work orders for needed repairs and give to supervisor.
- Must be polite to guests and help guests in any possible way and report to supervisor if guest is ill or needs any help.
- Turn lost and found items back to supervisor as soon as possible and record where items were found.
- Keep in mind safety rules for employees and guests alike.
- Must maintain a professional appearance and manner at all times in accordance with hotel Standards of grooming and Standards of Conduct.
- Perform any duty requested of you by your supervisor and assist in any other department/ task that may ask for his/her assistance.
- Make sure hallways are clean (vacuumed) and clear of trash/ trays before you leave.
- Must always make guest satisfaction a priority within the guidelines of the Crowne Plaza Reading Hotel Guest Satisfaction System. Be willing to assist in any other department/task that may ask for his/her assistance.