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Concierge
| Hours | Full-time |
|---|---|
| Location | 301 E. North Water St. Chicago, Illinois |
About this job
We have a full-time/part-time opening for a Concierge.
Must be able to work various shifts per week.
Requirements
JOB DESCRIPTION
Answer questions regarding and/or making arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, child care, transportation, religious worship, cultural activities, shopping, floral services, and other services. Keep accurate records of all arrangements made. Answer questions concerning and/or giving directions to hotel facilities, meeting rooms, or events held therein. Coordinate/promote activity reports to track reservation bookings.
Process and notify guests of receipt of facsimiles, mail, messages, and packages. Assist guests in the sending of facsimiles, mail, messages, and packages. Maintain a stamp bank with domestic and international postage for guest purchase.
Maintain current information and materials regarding hotel facilities and services, and local restaurants and attractions. Maintain a current resume book related to conventions, meetings, and special events held in the hotel and the city.
REQUIREMENTS
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Thorough knowledge of the city and its attractions.
Extensive knowledge of the hotel, its facilities and services.
Education
High school or equivalent education required. Bachelor’s Degree preferred.
Experience
One to two years experience preferred.
DEPARTMENT
BELL STAFF
LOCATION
The Sheraton Grand Chicago puts you in the heart of downtown Chicago, and offers breathtaking views of the river and lake. directly on the riverfront, we are within walking distance of Navy Pier, Millennium Park and Michigan Avenue. We have 1218 beautifully appointed guestrooms, including our Towers Level and 33 elegant suites.
COMPANY DESCRIPTION
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World. ™
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf