Chick-fil-A Operations Director - Full-time / Part-time

The Director of Operations has responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, ensuring the highest quality products and services are delivered to our customers and other duties as required. The person applying for this position must have excellent communication skills. Previous management experience is a must. You must be a minimum age of 21+ years old for this job.

RESPONSIBILITIES:

• Member of the senior leadership team
• Overseeing and leading the specific and general duties, in relation to operating the restaurant
• Provide and serve as an example of 2nd Mile Service
• Continuously improve and ensure Operational Excellence
• Responsible for maintaining strict adherence to Food Safety and Catering procedures
• Coaching team members in proper procedures and customer relations
• Ensure everyone is displaying a professional attitude at all times

MINIMUM QUALIFICATIONS

Specific Experience:

• Required: High School Diploma or equivalent
• Required: Strong analytical and problem solving skills
• Required: Experience as a leader in the customer service industry

Other Characteristics:

• Excellent customer service
• Strong communication/written/verbal skills
• Strong interpersonal skills: gets along well with others
• Able to lift 40 - 60 pounds on a consist basis
• Ability to prioritize
• Organizational skills
• Close attention to detail
• Ability to multi-task
• Detail orientated
• Able to work well independently and in a team environment
• Servant spirit with strong sense of stewardship
• Self-starter who completes tasks without excessive supervision

Preferred qualifications:

• Bachelor's degree or above, preferably in a business or hotel/restaurant management
• This is a full time position.
• This person must have experience in teaching and a passion for excellence in training.
• This person must be skilled in time management.
• This person must be self-directed and highly organized.
• This person must have basic computer skills.
• This person must master all knowledge and skills of every position in the Restaurant.

At Chick-fil-A, being a part of the leadership team is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, being mentored and gaining life experience that goes far beyond just leading a great team in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds.

Work in a Chick-fil-A restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

Closed Sunday’s All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.

Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business, leadership, and people skills.

It's a Great Place to Work At Chick-fil-A, our Operators consider their leaders to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that our leaders really enjoy working at Chick-fil-A.