Driver/Bellperson - Full-time

Job overview

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bellperson is also expected to support with front desk operations. Primary responsibilities include: Driving guests to designate locations, assisting guests with luggage, maintaining vehicle and parking lot cleanliness, concierge duties and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

Requirements

• Ideal candidate will be flexible to work either mornings or evenings.  Morning shift begins promptly at 6:45 am.  You must also consider that the hotel operates 7 days a week and be willing to work weekends and holidays if scheduled.
• Minimum 21 years of age
• Must have an acceptable MVR (Motor Vehicle Driving record)
• Minimum of one year driving experience

What you will be doing

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver  packages to guest rooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps and directions as required.
• Open doors

Benefits

Benefits include: Medical, Dental and Vision Insurance, Life and Disability, 401K with Matching contribution, employee room rate discounts, educational reimbursement, paid time off.